1. A complaint is a gift :
Author: Janelle Barlow, Claus Møller.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Consumer complaints.,Customer services.,BUSINESS & ECONOMICS-- Customer Relations.,BUSINESS & ECONOMICS-- Marketing-- Research.,Business.,Consumer complaints.,Customer services.,Nonfiction.
Classification :
HF5415
.
52
.
B37
2008eb
2. Brand culture and identity :
Author: Information Resources Management Association, editor.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Brand name products.,Branding (Marketing),Telemarketing.,Brand name products.,Branding (Marketing),BUSINESS & ECONOMICS-- Industrial Management.,BUSINESS & ECONOMICS-- Management Science.,BUSINESS & ECONOMICS-- Management.,BUSINESS & ECONOMICS-- Organizational Behavior.,Telemarketing.
Classification :
HF5415
.
1255
.
B7173
2018e
3. Exceptional service, exceptional profit :
Author: Leonardo Inghilleri and Micah Solomon ; foreword by Horst Schulze.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Consumer satisfaction.,Customer loyalty.,Customer services.,BUSINESS & ECONOMICS-- Customer Relations.,Consumer satisfaction.,Customer loyalty.,Customer services.
Classification :
HF5415
.
5
4. Researching customer satisfaction & loyalty :
Author: Paul Szwarc.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Consumer satisfaction.,Customer loyalty.,BUSINESS & ECONOMICS-- Customer Relations.,Consumer satisfaction.,Customer loyalty.
Classification :
HF5415
.
335
.
S98
2005
5. Secret service :
Author: John R. DiJulius III ; foreword by Bill Capodagli and Lynn Jackson.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Consumer satisfaction.,Customer loyalty.,Customer services.,BUSINESS & ECONOMICS-- Customer Relations.,Consumer satisfaction.,Customer loyalty.,Customer services.
Classification :
HF5415
.
5
6. The experience effect :
Author: Jim Joseph.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Brand loyalty.,Branding (Marketing),Customer relations.,Brand loyalty.,Branding (Marketing),BUSINESS & ECONOMICS-- Advertising & Promotion.,Customer relations.
Classification :
HF5415
.
1255
.
J67
2010eb
7. The ten demandments :
Author: Kelly Mooney with Laura Bergheim.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Consumer satisfaction.,Customer loyalty.,Customer relations.,Customer services.,BUSINESS & ECONOMICS-- Customer Relations.,Consumer satisfaction.,Customer loyalty.,Customer relations.,Customer services.
Classification :
HF5415
.
5
.
M66
2002eb
8. Total access :
Author: Regis McKenna.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Consumer satisfaction.,Customer relations.,Customer services.,Consommateurs-- Satisfaction.,Relations avec la clientèle.,Service à la clientèle.,BUSINESS & ECONOMICS-- Customer Relations.,Consumer satisfaction.,Customer relations.,Customer services.,Klantenwerving.,Kundenmanagement,Marketing,Relatiemarketing.
Classification :
HF5415
.
5
.
M3855
2002eb
9. Understanding business /
Author: William Nickels, University of Maryland, College Park, James M. McHugh, Saint Louis CC Forest Park, Susan M. McHugh, Saint Louis CC Forest Park.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Business-- Vocational guidance.,Business.,Industrial management.,Business-- Vocational guidance.,Business.,Industrial management.
Classification :
HD31
.
2
.
N53
2019
